Introduction

Welcome to our IT Services, we're excited to be working with you! In this article, you'll find out all the information you need to work with us and access our services.

 

Contact Support

To access support you have two (2) options:

1. Urgent Requests: Call 509 972 6340
2. Non-Urgent Requests: Log a ticket using our Desktop & Mobile App - ITSupportPanel.

ITSupportPanel

To make accessing our IT services easy, you now have access to your very own innovative Desktop & Mobile App - ITSupportPanel.


 

How to Use ITSupportPanel

It's easy, all you need to do is:

• Find the IT BUTTON on your desktop OR in your task tray as seen in the image below.
• Open the App.
• You can now:
  • Log Tickets (Take Screenshots, Attach Files, Fill in Forms etc)
  • View Tickets
  • Read News
  • Access Apps and Support Tools

Our Services

Our company provides a one-stop shop IT Services experience and our goal is to deliver Peace of Mind and Business Continuity to your organization.


 

Hours Of Operation

Our hours of operation are 8:00 am - 5:00 pm, Monday to Friday. After-hours support is available as an optional service.

Questions?

If you have any questions please contact your Account Manager and we'd be happy to help.